Hello Ubuntu community,
I installed Ubuntu 24.04 LTS onto a USB drive using an MSI machine. However, I'm encountering difficulties with connecting to the wireless network. Ubuntu doesn't recognize any wireless networks, whereas I can successfully connect to the internet on Windows. Currently, I'm able to use a wired connection on Ubuntu.
I'm a beginner and I'm not sure how to troubleshoot this issue. Below are some relevant pieces of information:
Relevant Information
lspci -k
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05) Subsystem: Micro-Star International Co., Ltd. [MSI] RTL8125 2.5GbE Controller Kernel driver in use: r8169 Kernel modules: r8169, r812505:00.0 Network controller: Qualcomm Technologies, Inc WCN785x Wi-Fi 7(802.11be) 320MHz 2x2 [FastConnect 7800] (rev 01) Subsystem: Foxconn International, Inc. High Band Simultaneous Wireless Network Adapter Kernel driver in use: ath12k_pci Kernel modules: ath12k
ifconfig
enp4s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.1.107 netmask 255.255.255.0 broadcast 192.168.1.255 inet6 fe80::da43:aeff:fe0b:414b prefixlen 64 scopeid 0x20<link> ether d8:43:ae:0b:41:4b txqueuelen 1000 (Ethernet) RX packets 469 bytes 263903 (263.9 KB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 405 bytes 56774 (56.7 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536 inet 127.0.0.1 netmask 255.0.0.0 inet6 ::1 prefixlen 128 scopeid 0x10<host> loop txqueuelen 1000 (Local Loopback) RX packets 185 bytes 15956 (15.9 KB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 185 bytes 15956 (15.9 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
sudo lshw -C network
*-network description: Ethernet interface product: RTL8125 2.5GbE Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:04:00.0 logical name: enp4s0 version: 05 serial: d8:43:ae:0b:41:4b size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.8.0-31-generic duplex=full firmware=rtl8125b-2_0.0.2 07/13/20 ip=192.168.1.107 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:41 ioport:e000(size=256) memory:fc900000-fc90ffff memory:fc910000-fc913fff *-network description: Network controller product: WCN785x Wi-Fi 7(802.11be) 320MHz 2x2 [FastConnect 7800] vendor: Qualcomm Technologies, Inc physical id: 0 bus info: pci@0000:05:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=ath12k_pci latency=0 resources: irq:108 memory:fc200000-fc3fffff
Attempts Made
I attempted to download drivers from the Realtek website, including r8169
and r8125
, but they didn't seem to work (Realtek Downloads, Realtek Downloads). I also tried searching for drivers on the Qualcomm website, but couldn't find any.
Any assistance or guidance on how to resolve this issue would be greatly appreciated.
Thank you!