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Issue with Wireless Network Connection on Ubuntu 24.04 LTS

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Hello Ubuntu community,

I installed Ubuntu 24.04 LTS onto a USB drive using an MSI machine. However, I'm encountering difficulties with connecting to the wireless network. Ubuntu doesn't recognize any wireless networks, whereas I can successfully connect to the internet on Windows. Currently, I'm able to use a wired connection on Ubuntu.

I'm a beginner and I'm not sure how to troubleshoot this issue. Below are some relevant pieces of information:

Relevant Information

lspci -k

04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)    Subsystem: Micro-Star International Co., Ltd. [MSI] RTL8125 2.5GbE Controller    Kernel driver in use: r8169    Kernel modules: r8169, r812505:00.0 Network controller: Qualcomm Technologies, Inc WCN785x Wi-Fi 7(802.11be) 320MHz 2x2 [FastConnect 7800] (rev 01)    Subsystem: Foxconn International, Inc. High Band Simultaneous Wireless Network Adapter    Kernel driver in use: ath12k_pci    Kernel modules: ath12k

ifconfig

enp4s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500        inet 192.168.1.107  netmask 255.255.255.0  broadcast 192.168.1.255        inet6 fe80::da43:aeff:fe0b:414b  prefixlen 64  scopeid 0x20<link>        ether d8:43:ae:0b:41:4b  txqueuelen 1000  (Ethernet)        RX packets 469  bytes 263903 (263.9 KB)        RX errors 0  dropped 0  overruns 0  frame 0        TX packets 405  bytes 56774 (56.7 KB)        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536        inet 127.0.0.1  netmask 255.0.0.0        inet6 ::1  prefixlen 128  scopeid 0x10<host>        loop  txqueuelen 1000  (Local Loopback)        RX packets 185  bytes 15956 (15.9 KB)        RX errors 0  dropped 0  overruns 0  frame 0        TX packets 185  bytes 15956 (15.9 KB)        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

sudo lshw -C network

  *-network                        description: Ethernet interface       product: RTL8125 2.5GbE Controller       vendor: Realtek Semiconductor Co., Ltd.       physical id: 0       bus info: pci@0000:04:00.0       logical name: enp4s0       version: 05       serial: d8:43:ae:0b:41:4b       size: 100Mbit/s       capacity: 1Gbit/s       width: 64 bits       clock: 33MHz       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.8.0-31-generic duplex=full firmware=rtl8125b-2_0.0.2 07/13/20 ip=192.168.1.107 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s       resources: irq:41 ioport:e000(size=256) memory:fc900000-fc90ffff memory:fc910000-fc913fff  *-network       description: Network controller       product: WCN785x Wi-Fi 7(802.11be) 320MHz 2x2 [FastConnect 7800]       vendor: Qualcomm Technologies, Inc       physical id: 0       bus info: pci@0000:05:00.0       version: 01       width: 64 bits       clock: 33MHz       capabilities: pm msi pciexpress bus_master cap_list       configuration: driver=ath12k_pci latency=0       resources: irq:108 memory:fc200000-fc3fffff

Attempts Made

I attempted to download drivers from the Realtek website, including r8169 and r8125, but they didn't seem to work (Realtek Downloads, Realtek Downloads). I also tried searching for drivers on the Qualcomm website, but couldn't find any.

Any assistance or guidance on how to resolve this issue would be greatly appreciated.

Thank you!


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